How It Works

From sign-up to resolved issue, in four steps

No onboarding calls, no paperwork. Just join your estate and you're in.

1

Get invited by your estate admin

2

Explore your community feed

3

Report an issue in seconds

4

Track resolution & rate the technician

Step 01

Get invited by your estate admin

Your estate administrator adds you and emails you a secure setup link. Choose a password and you're in, already verified, already placed in your unit.

Step 02

Explore your community feed

See what's happening in your estate: posts, updates, and tags from the people who actually live there.

Step 03

Report an issue in seconds

Found something that needs fixing? Submit it with a title and description and it's instantly on record. No phone tag required.

Step 04

Track resolution & rate the technician

Watch your issue move from submitted to in progress to resolved, then rate the technician who handled it.

Step 05

Catch up in ten seconds with Mission Control

An AI briefing summarises everything your estate has discussed, the themes, the mood, and anything that looks like it still needs attention, so you never have to scroll a month of posts to find out what you missed.

Frequently asked questions

You don't sign yourself up. Your estate administrator adds you and emails you a secure setup link, you just choose a password. Your unit and role are already assigned, so you have full access to your estate's feed, issue tracker, and directory the moment you're in.

You'll get an instant confirmation email, and your estate's management team is notified right away. As the issue moves from submitted to in progress to resolved, you'll receive an update at each stage.

You can leave a rating each time a technician completes work for you, so your feedback always reflects your most recent experience.

Only what you choose to share on your profile is visible to your estate's community. Contact details and issue history stay private between you and your estate's management team.

Ready to get started?

Ask your estate administrator for an invitation and you'll be set up in minutes.